Smart Home Experience Director

Company: W3Global Inc.
Location: Littleton
Posted on: February 18, 2026

Job Description:

Job Description Job Description The Role We are seeking a Smart Home Experience Director to own and grow Our Clients smart home business line, connecting complex technology with the realities of daily work and living. You own the smart home business end-to-end. This includes shaping program vision and standards with developers and builders, overseeing commissioning and homeowner on-boarding, and driving long-term resident experience. You have meaningful influence over standards, partners, tools, and product direction, and you are accountable for the performance of the smart home business line, balancing customer experience, operational execution, and long-term value creation. You serve two distinct but vital customers: Home-builders, who need smart home integration that fits seamlessly into their construction schedules and processes Homeowners, who expect a magical experience delivered with reliability and consistency Day-to-day execution is primarily handled by contractor partners across installation and support. You lead through systems, standards, and accountability, stepping in personally when judgment, accountability, or senior presence is required. As the business grows, you drive expansion into new product lines (such as security monitoring, cameras, and upgrades) and new communities, building the systems and operational structure needed to scale without sacrificing experience. Year One Focus: Formalizing and systematizing the existing smart home operation, strengthening performance through clear standards and accountability, elevating the homeowner and builder experience, and laying the foundation for future growth. What You Will Do Lead the Vision: Advance Clients's smart home strategy, identifying workflows, tools, and features that improve experience and increase lifetime value Bridge the Gap: Manage relationships with developers, builders, contractors, vendors, and internal teams to ensure smooth integration and execution Obsess Over Experience: Use homeowner feedback, usage data, and support insights to drive continuous improvement Drive Execution: Oversee installation standards, partner performance, and builder enablement to ensure consistent delivery Who You Are (Your Native Genius) A Collaborative Leader: You bring people together, communicate clearly, and make it easier for teams to work well with one another A Strategic Problem Solver: You look at a challenge (technical or relational) and see the opportunity for innovation A Ruthless Executor: You nail the details. You don't just have ideas, you have road maps, action plans, audits, and follow through that shows up as consistent team execution in the real world Most Importantly: You take true ownership. You're comfortable rolling up your sleeves when it's the best way to solve a problem, while still building systems and teams so the same issue doesn't happen twice Qualifications Experience in smart home technology, home automation, security monitoring, internet service, or residential real estate development Strong understanding of home connectivity, Wi-Fi, and smart home ecosystems Data-driven mindset with experience using customer experience and reporting tools Experience working with home builders or master-planned communities preferred Schedule & Compensation Full-time, in-person role, Monday through Friday, with occasional evening or weekend availability during key activities Target total compensation: $120,000-$150,000 (base salary plus performance bonus) 3 weeks paid vacation plus holidays 100% company-paid healthcare Company Description W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more. We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies. Our Services W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates. We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding. We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software. Our Expertise W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right. Company Description W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Keywords: W3Global Inc., Lakewood , Smart Home Experience Director, Human Resources , Littleton, Colorado