Field Service Specialist
Company: Hach Company
Location: Loveland, CO
Posted on: August 13, 2020
Job Description:
Field Service Specialist - Position is remote worker may be
based anywhere in the U.S. Job Duties: Support regional customer support activities. Plan,
execute, and complete administrative preventative maintenance,
routine repair, and calibration/verification of instrumentation for
processes and laboratory instrumentation. Perform on-site start-up,
preventive maintenance, routine repair, and
calibration/verification of instrumentation. Perform all planning
and execute administrative activities in support of onsite
maintenance activities. Serve as on-site customer contact for
technical and service-related problems. Instruct customer in proper
preventive maintenance and operation of equipment. Submit prompt,
accurate service reports that affect billing, inventory, instrument
history, and instrument failure. Identify service and
instrumentation opportunities and escalate information to the
appropriate sales channel. Work, and take direction from, Division
Service Manager/dispatch team to optimize and efficiently execute
service routing for all preventative maintenance and emergency fix
visit requirements. Coordinate with territory leadership and
stockroom managers to determine appropriate replacement parts
inventory, efficient parts utilization, and maintain accurate
inventory records. Submit prompt, accurate expense reports.
Approximately 75% domestic travel required Education and Experience Requirements: High School diploma or
equivalent plus two (2) years of experience as a technician within
industrial, municipal, waste water analytical instrumentation. Experience must include: Conducting maintenance, routine repair
and calibration/verification of instrumentation for process and
laboratory instrumentation; Preventative Maintenance (PM), on-site
start-up, routine repair, advance troubleshooting and advance
repair, calibration/certification of instrumentation on water
analytical products including: Chlorine analyzers; Turbidity
monitors; Total Organic Carbon (TOC) and TOC/TN/TP( Total Organic
Carbon/Total Nitrate/Total Phosphorous) analyzers; Total Suspended
Solids; Dissolved Oxygen; PH and Alkalinity; Nitrates/Nitrogen and
ozone probes specific to beverage industry and sludge monitors. Qualified candidates please send resumes to tami.wilkey@hach.com
and reference job title.
Keywords: Hach Company, Lakewood , Field Service Specialist , Manufacturing , Loveland, CO, Colorado
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