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Desktop Support Tech I

Company: AA2IT
Location: Lakewood
Posted on: June 7, 2024

Job Description:

Location of work :1627 Cole Blvd, Lakewood CO

We are currently hiring for an experienced onsite Desktop Support Technician L2 to support our customer at their location in Lakewood, CO
A Desktop Support Technician L2 provides technical assistance to customers regarding various hardware and software applications. Their main duties include troubleshooting and diagnosing different technical issues, assessing and understanding user needs and issues
and recommends technical fixes to end users
Qualifications for Desktop Support Technician
--- Hands-on experience with Windows/Mac OS environments
--- Working knowledge of office automation products and computer peripherals, like printers and scanners
--- Knowledge of network security practices and anti-virus programs
--- Ability to perform remote troubleshooting and provide clear instructions
--- Excellent problem-solving and multitasking skills
--- Customer-oriented attitude
--- L2/L3 Desktop technician 7+ years of experience supporting and troubleshooting Windows- based systems
--- Experienced in imaging and deploying computers
--- Very experienced in O365 products, particularly MS Teams
--- Ability to work with minimal direction/supervision


Hardware/Software Support

Apple - 7 years of Exp

Deskside Support Experience - 7 years of exp

Imaging Experience - 7 years of exp

Microsoft Windows - 7 years of exp

Networking Experience - 3 years

Keywords: AA2IT, Lakewood , Desktop Support Tech I, Other , Lakewood, Colorado

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