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Consumer Loan Underwriter

Company: Credit Union Of Colorado
Location: Denver
Posted on: November 21, 2017

Job Description:

GENERAL PURPOSE OF THE POSITION: The position combines the characteristics of job within the operation of the credit union. Responsible for examining, evaluating and approving credit applications from members for direct/indirect consumer loans and lines of credit. Meets service standards for turn-around time and decision delivery. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

  • Monitors loan queues. Analyzes credit worthiness including character, capacity, collateral, capital and economic conditions. Reviews credit bureau reports and credit score.
  • Verifies information included on loan application, as necessary.
  • Prepares miscellaneous statistical reports.
  • Assumes responsibility for effectively receiving, reviewing and processing direct/indirect consumer loan applications within assigned levels of authority in accordance with established credit union loan policy and federal and state regulations.
  • Receives and resolves member loan complaints and counsels member on resolving problems.
  • Documents loan decision and required provisions necessary to complete the loan.
  • May work closely with each branch/member representative as needed to ensure that loan decisions are in the best interest of the member and credit union.
  • Work closely with supervisor regarding any indirect loan application relating to misrepresentation or fraud.
  • Keeps supervisor informed of area activities and of any significant problems
    • Work closely with supervisor regarding any loan recommendations where policy exceptions or lending authority is outside of set limits.
    • Prepare correspondence/adverse action letters as required within credit union policy and federal regulations.
    • Assumes responsibility to contact members and follow up on loan denials for online and MSCC loan applications
    • Follows up with member(s) on any first loan payment defaults.
    • Communicates effectively with dealers, members, and others outside the Credit Union.
    • Maintains positive, productive relationships with automobile dealers.
    • Maintains individual loan portfolio within profit/loss margin(s) as set by Senior Management.
    • Performs administrative and support tasks to complete the decision process when necessary.
    • Practice confidentiality and be able to work well under pressure.
      • Provides excellent service by demonstrating courtesy and personal concern for members and co-workers needs and follows-up to ensure those needs are met.
      • Adhere to all Federal and State laws and regulations applicable to the credit union, including the Bank Secrecy Act and OFAC. Qualifications EDUCATION and/or EXPERIENCE: High school diploma or equivalent (GED), plus a minimum of two years lending (underwriting) experience with direct and indirect consumer loans within a financial institution. CORE COMPETENCIES and SKILLS MEMBER FOCUSED Creates trust by building relationships and actively discovers the right solutions for Members and peers; understands that the credit union exists as a result of Member trust and loyalty in the organization and employees; is passionate and dedicated to meeting the expectations and requirements of internal and external Members. COOPERATION AND TEAMWORK Relates well to all kinds of people; builds appropriate rapport; works harmoniously with others; uses and understands diplomacy and tact; encourages collaboration; seeks opinions; is candid with peers; values working relationships. Readily puts in extra effort to accomplish important tasks. DECISION QUALITY Understands the Member's best interest is first; demonstrates decisions which are based on creating the best possible outcome for the member; makes decisions based on a mixture of analysis, wisdom, experience, and judgment; most recommendations and decisions turn out to be correct and accurate when judged over time; is widely trusted and sought out by others for advice and solutions. PROBLEM SOLVING Uses rigorous logic and methods to solve difficult problems with effective and innovative solutions; is resilient and will own the solution and the problem; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers ACTION ORIENTED Pushes self and others to achieve the best possible results for the Member, organization and employees; proactively seeks out opportunities; raises hand, rather than waits to be asked; not fearful of acting with a minimum of planning; understands that it's OK to make a mistake (fail forward). ADAPTABLE Learns on the fly; is a relentless, versatile and active learners; open to change; can learn new skills and knowledge; analyzes both successes and failures for opportunities to improve; experiments and will attempt multiple ideas to find solutions; understands that different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. No hazardous or significantly unpleasant conditions (such as in a typical office).

        Keywords: Credit Union Of Colorado, Lakewood, Consumer Loan Underwriter, Other, Denver, Colorado

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