Global Commercial Systems & Tools Analyst
Company: Terumo BCT, Inc.
Location: Lakewood
Posted on: September 16, 2023
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Job Description:
Requisition ID: 31340
At Terumo Blood and Cell Technologies, our 7,000+ global associates
proud to come to work each day, knowing that what we do impacts the
lives of patients around the world.
We make medical devices and related products that are used to
collect, separate, manufacture and process various components of
blood and cells. With our innovative technologies and service
offerings, we touch a patient's life every second of every day and
are committed to continuing to increase the number of patients we
serve.
With some of the best and brightest minds in the industry, an
unmatched global footprint, comprehensive benefits and a distinct
culture, Terumo Blood and Cell Technologies is a great place to
work, grow and be part of a team that is focused on making a
difference. Consider joining our team and unlock your
potential.
JOB TITLE Global Commercial Systems & Tools Analyst
JOB SUMMARY
The Global Commercial Systems & Tools Analyst role will be a
critical technical business partner, reporting to the Global
Strategic Director of Commercial Operations and with helping to
realize strategic commercial operations and sales excellence
initiaves. He or she will do this by providing the technical
expertise to develop, implement and maintain dashboards and
reporting tools in support of the global CRM roadmap, evolving
commercial business needs, global and regional commercial growth
strategic imperatives.
Collaborates cross-functionally with commercial operations,
regional sales excellence, marketing and sales in the development
and visualization of data from multiple sources for the set-up of
business (sales, market & customer) insights, to create additional
reporting tools as an input into sales and marketing strategies, to
enable active customer management and to monitor success via key
performance indicators.
Works proactively and demonstrates a growth mindset to identify and
implement process improvements that focus on continuous internal
efficiency, organizational accountability, modernization and
incremental gains in day-to-day operations.
ESSENTIAL DUTIES
Technical Support to Commercial Strategic Initiatives
Develop, implement and maintain KPI dashboards (linked to CRM) that
monitor sales effectiveness (including engagement metrics), capture
actionable business insights (sales, market and customer) and track
to performance (incentives and business performance).
Consolidate & synchronize commercial reporting, evaluate and
implement a process for continuous improvement.
Partner with Sales Excellence as subject matter expert, support and
coordinate to leverage technical expertise on systems and tools for
the regions.
Support development of monthly reporting on commercial performance
across regions/business areas including the latest trends,
initiatives, opportunities, mitigations and share of successes.
Ensure data management, monitor accuracy and support process
integration with other company core systems and tools (SAP,
Adaptive, ServiceMax, etc.).
Lead training and coaching on systems and tools to keep users up to
date with latest enhancements.
Provide troubleshooting and first line support of global commercial
dashboards and reporting.
Advise on commercial systems and tools strategies, collaborate with
stakeholders to develop and implement solutions to buid even more
efficient and effective sales processes and day to day ways of
working.
Remain current on commercial systems and tools, new technologies,
industry practices and trends, etc.
Strenghten Commercial Operations Processes
Participate in and lead small projects that support commercial
operations/execellence process improvements and drive consistency
across systems, processes, data, analytics and reporting.
MINIMUM QUALIFICATION REQUIREMENTS
Education
Minimum Bachelor's degree in statistics, mathematics, business or
other related majors.
Equivalent of education and experience sufficient to successfully
perform the essential functions of the job may be considered.
Experience
Minimum 5 years' experience with systems & tools supporting
commercial operations with a focus on B2B, mid to large-sized,
multi-channel, multi-business area organization - preferably in the
healthcare space.
Competencies & Skills :
In line with Terumo's Core Values :
Respect - Appreciative of others
Integrity - Guided by our mission
Care - Empathic to patients
Quality - Committed to excellence
Creativity - Striving for innovation
Skills :
Tech Saviness: Proficiency with automation tools, SFDC, SAP,
PowerBI or other reporting platforms, CPQ technology, etc.
Action Oriented and Situational Adaptability: Strong time
management skills with the ability to manage multiple priorities,
drive decisions and to take initiative in an evolving
environment.
Plans and Aligns: Demonstrated project/program management,
communication and organizational skills to lead small strategic
initiatives or business improvements initiatives to a successful
outcome and to track progress for continuous improvement
Cultivates Innovation and Optimizes Work Processes: Innovative
mindset and working style to constructively challenge the status
quo; developing more efficient and effective ways of working that
are scalable, sustainable and enable better outcomes
Communicates Effectively and Values Differences: Excellent verbal
and written communication skills; ability to communicate
effectively with and influence at different levels of the
organization and without direct authority
Organizational Savviness: Familiarity with commercial, marketing,
sales excellence, supply chain functions and objectives to support
appropriately with pricing initiatives and to effectively lead from
a change management perspective
Collaboration: Ability and motivation to create relationships based
upon mutual respect and influence cross-functionally, act in an
inclusive manner across cross diverse geographies and within a
matrix organization
-Or-
An equivalent competency level acquired through a variation of
these qualifications may be considered.
Typical Office Environment requirements include: reading, speaking,
hearing, close vision, walking, bending, sitting, and occasional
lifting up to 20 pounds.
The physical demands described here are representative of those
that must be met by an associate to successfully perform the
essential duties of this job. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential
duties.
Target Pay Range:$84,900.00to$106,100.00 -Salary to be determined
by the education, experience, knowledge, skills, and abilities of
the applicant, internal equity, and alignment with market data
Target Bonus on Base:7.0%
At Terumo Blood and Cell Technologies, we provide competitive total
reward offerings that consist of compensation, benefits,
recognition, along with a wealth of other well-being, work-life and
recognition programs which support in unlocking the potential for
you and your family.Included in our expansive list of benefits
offerings are multiple group medical, dental and vision plans, a
robust wellness program, life insurance and disability coverages,
also a variety of voluntary programs such as group accident,
hospital indemnity, critical illness, pet insurance and much
more.To help you save for retirement, we offer a 401(k) plan with a
matching contribution and for work-life balance we have vacation
and sick time programs for associates.For us, it's about protecting
the personal welfare of our associates and their families, helping
to achieve personal goals and offering those extra touches for
convenience, security and overall peace of mind.
We are proud to be an Equal Opportunity Affirmative Action
Employer. All applicants will be afforded equal opportunity without
discrimination because of race, color, religion, sex, gender
identity or expression, sexual orientation, marital status, order
of protection status, national origin or ancestry, citizenship
status, age, physical or mental disability unrelated to ability,
military status or an unfavorable discharge from military
service.
Terumo Blood and Cell Technologies is committed to providing a
safe, healthy and secure working environment.Our Colorado campus
locations are tobacco-free workplaces, and we maintain a drug-free
workplace and perform pre-employment substance abuse testing and
detailed background verification.
Keywords: Terumo BCT, Inc., Lakewood , Global Commercial Systems & Tools Analyst, Professions , Lakewood, Colorado
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